Just half an hour ago, 32-year-old Michael Torres was doing his usual morning routine at Green Valley Zoo, checking habitats, preparing meals, and caring for the animals he knew so well. Known for his calm, reassuring presence, Michael was one of the most trusted keepers on staff.
But on August 23, 2025, tragedy struck in the panda enclosure. While entering Bai Yun’s habitat with food and supplements, the seven-year-old giant panda—normally calm—became agitated. Despite Michael’s patient attempts to calm her, Bai Yun lunged unexpectedly. Emergency protocols were activated, and staff managed to remove him. He was rushed to a nearby hospital and remains in critical condition.
Zoo officials are investigating, reviewing footage, assessing Bai Yun’s behavior, and consulting experts to determine possible triggers—stress, illness, environmental changes, or other factors. The exhibit remains closed while they work to ensure safety.
Michael’s colleagues describe him as devoted and patient, treating the animals with respect and care, building bonds based on trust. The incident is a stark reminder that even seemingly gentle animals can act unpredictably.
The zoo community is focused on Michael’s recovery, Bai Yun’s well-being, and supporting staff affected by the trauma. This heartbreaking event underscores the delicate balance between humans and powerful wildlife, even when guided by years of experience and dedication.